Shift Lead & Customer Experience Champion

Walgreens Co.; Chesapeake (VA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store team member to open/close the store in the absence of management, manage cash handling, and ensure readiness for business operations.

The role emphasizes delivering a distinctive customer experience and supporting inventory and merchandising tasks. The position requires at least one year of leadership or supervisory experience, fluency in English, and the ability to handle cash and pricing tasks.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store when management is absent, handles cash and starts up systems.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Engages customers to deliver a positive experience and resolves issues.
• Assists with vendor deliveries, pricing updates, inventory counts, and shelf resets.
• Maintains store cleanliness, signage, and adherence to regulations.
• Supports pharmacy out window and outbound communication when needed.

Skills

Leadership

Customer service

English fluency

Job description

Walgreens Co. is seeking a store team member to open/close the store in the absence of management, manage cash handling, and ensure readiness for business operations.

The role emphasizes delivering a distinctive customer experience and supporting inventory and merchandising tasks. The position requires at least one year of leadership or supervisory experience, fluency in English, and the ability to handle cash and pricing tasks.