Shift Lead: Customer Experience & Store Operations

Walgreens Co.; South Bend (IN); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store associate who will open and close the store in the absence of management, perform cash handling for start of day and register operations, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, and support cashier operations while upholding store standards. Responsibilities include assisting with inventory and backroom tasks, coaching team members, and ensuring pricing accuracy and display maintenance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required cash processes.
• Completes product returns, order voids, refunds, cash drops, and provides change for registers.
• Models and delivers a distinctive customer experience.
• Engages customers and patients, resolves issues, and answers questions to ensure a positive experience.
• Maintains inventory accuracy and assists with pricing, displays, and backroom organization.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. is seeking a store associate who will open and close the store in the absence of management, perform cash handling for start of day and register operations, and ensure the floor and stock room are ready for business.

You will engage customers, resolve issues, and support cashier operations while upholding store standards. Responsibilities include assisting with inventory and backroom tasks, coaching team members, and ensuring pricing accuracy and display maintenance.