Shift Lead: Customer Experience & Store Operations

Walgreens; Ripon (WI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a shift-leading team member to Open and close the store when management is unavailable, handle required cash processes, and ensure floors and stock rooms are ready for business. You will support deliveries, register accuracy, and basic store operations.

Expected to engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive, friendly shopping experience. You will help with pricing, displays, inventory, and basic maintenance as needed.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive customer experience.
• Engages customers and assists with products and services; resolves issues for a positive experience.
• Maintains store inventory accuracy, pricing, displays, and cleanliness to support store operations.

Skills

Leadership experience

English fluency

Job description

Walgreens is seeking a shift-leading team member to Open and close the store when management is unavailable, handle required cash processes, and ensure floors and stock rooms are ready for business. You will support deliveries, register accuracy, and basic store operations.

Expected to engage customers, resolve questions, and model Walgreens service traits to deliver a distinctive, friendly shopping experience. You will help with pricing, displays, inventory, and basic maintenance as needed.