Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Ontario (CA); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is hiring for a leadership-leaning store role in California. You will open/close the store in the absence of management, handle cash, assist with vendor deliveries, and ensure pricing and displays are accurate.

You will engage customers, resolve issues, and model excellent service to deliver a distinctive Walgreens experience. Prior leadership and English fluency are required; pharmacy certification is a plus.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and start-ups for the business day.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Engages customers with a helpful, courteous service and supports overall customer experience.
• Serves as a liaison between management and team members when management is not present.
• Performs tasks related to pricing, displays, inventory counts, and housekeeping as directed.

Skills

Leadership

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. is hiring for a leadership-leaning store role in California. You will open/close the store in the absence of management, handle cash, assist with vendor deliveries, and ensure pricing and displays are accurate.

You will engage customers, resolve issues, and model excellent service to deliver a distinctive Walgreens experience. Prior leadership and English fluency are required; pharmacy certification is a plus.