Shift Lead - Customer Experience & Store Operations

Walgreens; Okemos (MI); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Okemos, MI is seeking a team member to support store operations in the absence of management, handling opening/closing, cash handling, and ensuring floor and stock room readiness for the day.

You will deliver a distinctive customer experience, assist with cashier duties, returns, and inventory control, and help with displays and price changes while upholding safety and policy standards.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluency in reading, writing, and speaking English.
• Willingness to learn store systems and equipment.

Responsibilities

• Open and close the store when management is absent, including start-ups and cash handling.
• Complete product returns, order voids, refunds, cash drops, and provide change.
• Provide an exceptional customer experience and assist customers and patients.

Skills

Leadership

Customer service

Communication

Education

High school diploma or equivalent

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Okemos, MI is seeking a team member to support store operations in the absence of management, handling opening/closing, cash handling, and ensuring floor and stock room readiness for the day.

You will deliver a distinctive customer experience, assist with cashier duties, returns, and inventory control, and help with displays and price changes while upholding safety and policy standards.