Shift Lead — Customer Experience & Store Operations

Walgreens; Midland (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Midland, TX seeks a capable team member to help open and close the store, manage cash, assist customers, and support inventory and pricing tasks. The role focuses on delivering a distinctive customer experience and ensuring store readiness for daily operations.

Applicants should have at least one year of supervisory or key holder experience, be fluent in English, and prefer knowledge of inventory control. PTCB certification or pharmacy license may be required by state law.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control is preferred.
• PTCB certification or pharmacy license required by state.

Responsibilities

• Open and close the store in the absence of management and handle cash start-ups.
• Process returns, refunds, cash drops, and provide change at registers.
• Ensure a distinctive customer experience and assist customers with products and services.
• Support inventory management, pricing, signage, and stock rotation.
• Assist with vendor deliveries and backdoor access for deliveries.
• Maintain store cleanliness and equipment readiness.

Skills

Leadership experience

Fluent English

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Midland, TX seeks a capable team member to help open and close the store, manage cash, assist customers, and support inventory and pricing tasks. The role focuses on delivering a distinctive customer experience and ensuring store readiness for daily operations.

Applicants should have at least one year of supervisory or key holder experience, be fluent in English, and prefer knowledge of inventory control. PTCB certification or pharmacy license may be required by state law.