Shift Lead: Customer Experience & Store Operations

Walgreens; Little Chute (WI); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Wisconsin is seeking a capable team member to step in when store management is not present, opening and closing the store, starting up systems, handling cash, and ensuring the floor and stockroom are ready for the business day.

You will greet customers, assist with products and services, resolve issues, and model service best practices. You will also support inventory, pricing, displays, and basic bookkeeping, contributing to a safe, organized, and welcoming store environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Responsible for balancing duties with inventory, pricing, and displays, ensuring policy compliance.

Skills

Leadership experience

Customer service

Communication

Job description

Walgreens in Wisconsin is seeking a capable team member to step in when store management is not present, opening and closing the store, starting up systems, handling cash, and ensuring the floor and stockroom are ready for the business day.

You will greet customers, assist with products and services, resolve issues, and model service best practices. You will also support inventory, pricing, displays, and basic bookkeeping, contributing to a safe, organized, and welcoming store environment.