Shift Lead: Retail Operations & Customer Experience

Walgreens; Stoughton (WI); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens in Wisconsin’s Stoughton area seeks a team member to support store operations, open and close when management is absent, handle start-ups, cash handling, and ensure floor and stock room are ready for business days.

You will engage customers, assist with product placement, support inventory accuracy, price changes, and basic bookkeeping while maintaining a welcoming, compliant store environment.

Qualifications

• At least 1 year of leadership or retail supervisory experience.
• Proficient in reading, writing and speaking English.
• Possesses valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close store when management is absent, ensuring systems start-up and cash handling.
• Handle cash: returns, refunds, cash drops, and provide change as requested.
• Maintain inventory accuracy and assist with pricing, signage, and displays.
• Assist with exterior and interior maintenance and ensure store policies are followed.

Skills

Leadership experience

Customer service

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Wisconsin’s Stoughton area seeks a team member to support store operations, open and close when management is absent, handle start-ups, cash handling, and ensure floor and stock room are ready for business days.

You will engage customers, assist with product placement, support inventory accuracy, price changes, and basic bookkeeping while maintaining a welcoming, compliant store environment.