Shift Lead: Elevate Customer Experience & Store Ops

Walgreens; Bedford (TX); On-site; USD 17,000 - 28,000; Full time

Job summary

Walgreens in Bedford, TX is seeking a store associate with leadership experience to help open/close the store, handle cash, and support inventory and pricing tasks. You will greet customers, assist with products and services, and model Walgreens service traits to ensure a positive shopping experience.

The role emphasizes cash handling, customer refunds, and collaboration with management to maintain store operations and a welcoming environment for customers and patients.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-up and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and assisting with products and services.
• Resolves customer issues to ensure a positive experience.

Skills

Leadership experience

Customer service

English fluency

Job description

Walgreens in Bedford, TX is seeking a store associate with leadership experience to help open/close the store, handle cash, and support inventory and pricing tasks. You will greet customers, assist with products and services, and model Walgreens service traits to ensure a positive shopping experience.

The role emphasizes cash handling, customer refunds, and collaboration with management to maintain store operations and a welcoming environment for customers and patients.