Shift Lead: Customer Experience & Store Operations

Walgreens; Lakeville (MN); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens is seeking a team-oriented individual in Lakeville, Minnesota to open and close the store, manage cash, and ensure readiness of the selling floor and stock room. You will handle returns, refunds, cash drops, and support register operations while delivering an outstanding customer experience.

The role emphasizes leadership responsibilities in a retail environment, coordination with store management, and maintaining compliance with store policies and procedures.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a team-oriented individual in Lakeville, Minnesota to open and close the store, manage cash, and ensure readiness of the selling floor and stock room. You will handle returns, refunds, cash drops, and support register operations while delivering an outstanding customer experience.

The role emphasizes leadership responsibilities in a retail environment, coordination with store management, and maintaining compliance with store policies and procedures.