Shift Lead: Customer Experience & Store Operations

Walgreens; Lafayette (IN); On-site; USD 16,531 - 27,552; Full time

Job summary

Walgreens is seeking a Customer Experience role in Lafayette, IN to engage customers, greet and assist with products, and resolve issues to ensure a positive store experience.

The role supports store operations including front-end cash handling, inventory accuracy, merchandising, and adherence to pricing and policy guidelines. This position requires English fluency and availability to work in a fast-paced retail environment.

Qualifications

• One year of leadership or supervisory experience.
• Fluent reading, writing and speaking English.
• PTCB certification or pharmacy license as required by state.

Responsibilities

• Greet customers and assist with products and services to ensure a positive experience.
• Handle cash register, process sales and resolve price/stock issues accurately.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens is seeking a Customer Experience role in Lafayette, IN to engage customers, greet and assist with products, and resolve issues to ensure a positive store experience.

The role supports store operations including front-end cash handling, inventory accuracy, merchandising, and adherence to pricing and policy guidelines. This position requires English fluency and availability to work in a fast-paced retail environment.