Retail Shift Lead: Customer Experience & Ops

Walgreens; Lafayette (LA); On-site; USD 24,796 - 27,552; Full time

Job summary

Walgreens Lafayette LA is seeking a customer-focused team member who can open and close the store when management is absent, handling cash and ensuring daily readiness. You will greet customers, resolve questions, and support store operations including returns and price changes.

You will also help with inventory, displays, and backroom coordination while delivering Walgreens’ distinctive service and ensuring compliance with local policies.

Qualifications

• One year of prior leadership or retail key holder work experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including cash handling and ensuring readiness for the business day.
• Manages cash drops, refunds, price verifications, and records scanning errors or voids.
• Delivers a distinctive and delightful customer experience and assists with vendor deliveries and backroom processes.
• Maintains accurate inventory counts and pricing, and supports displays and merchandising.

Job description

Walgreens Lafayette LA is seeking a customer-focused team member who can open and close the store when management is absent, handling cash and ensuring daily readiness. You will greet customers, resolve questions, and support store operations including returns and price changes.

You will also help with inventory, displays, and backroom coordination while delivering Walgreens’ distinctive service and ensuring compliance with local policies.