Shift Lead: Customer Experience & Store Operations

Walgreens; Fort Mill (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Fort Mill, SC is seeking a dependable team member to open and close the store in the absence of management, manage cash and returns, and assist with deliveries and pricing tasks. You will help ensure the floor and stock room are ready for the business day and support the pharmacy out window as needed.

The role focuses on delivering a distinctive customer experience, training teammates, and maintaining store standards across operations, communications, and inventory control.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and assisting with products and services; resolves issues to ensure a positive experience.
• Maintains inventory counts and price changes, signage, and general store upkeep.

Skills

Leadership

English fluency

Job description

Walgreens in Fort Mill, SC is seeking a dependable team member to open and close the store in the absence of management, manage cash and returns, and assist with deliveries and pricing tasks. You will help ensure the floor and stock room are ready for the business day and support the pharmacy out window as needed.

The role focuses on delivering a distinctive customer experience, training teammates, and maintaining store standards across operations, communications, and inventory control.