Shift Lead: Customer Experience & Store Operations

Walgreens; West Columbia (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in West Columbia, SC is seeking a capable team member to open and close the store in the absence of management, handle cash and pricing, and support daily operations. You will engage customers, process returns, manage vendor deliveries, and help maintain inventory accuracy across departments.

This role requires at least one year of leadership or key-holder experience, fluent English, and familiarity with store systems. Weekend availability may be required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including cash handling and ensuring readiness for business.
• Complete product returns, voids, refunds, and cash drops; provide change as requested.
• Engage customers and provide assistance to ensure a positive customer experience.
• Assist with ordering, stock rotation, pricing, and maintaining inventory accuracy.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in West Columbia, SC is seeking a capable team member to open and close the store in the absence of management, handle cash and pricing, and support daily operations. You will engage customers, process returns, manage vendor deliveries, and help maintain inventory accuracy across departments.

This role requires at least one year of leadership or key-holder experience, fluent English, and familiarity with store systems. Weekend availability may be required.