Shift Lead: Customer Experience & Store Operations

Walgreens; Florence (KY); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens in Florence, KY seeks a dependable team member to open and close the store when management is not present, manage cash handling, and ensure the floor and stockroom are ready for business. You will assist with deliveries through backdoor access, process returns and refunds, and uphold pricing accuracy and signage.

As part of the customer experience, you will greet customers, help with products, and assist with deliveries while upholding pricing accuracy and signage.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.

Responsibilities

• Open and close the store in absence of management, including cash handling and start-up tasks.
• Process returns, refunds, cash drops, and ensure cash register accuracy.
• Model a distinctive and delightful customer experience.
• Assist with vendor deliveries and backdoor access for deliveries.
• Maintain inventory counts and price signage; manage stockroom.
• Ensure compliance with policies, safety, and local regulations.
• Assist with store upkeep and basic maintenance.

Skills

Leadership

Cash handling

Customer service

Store systems knowledge

Tools

POS systems

Inventory systems

Job description

Walgreens in Florence, KY seeks a dependable team member to open and close the store when management is not present, manage cash handling, and ensure the floor and stockroom are ready for business. You will assist with deliveries through backdoor access, process returns and refunds, and uphold pricing accuracy and signage.

As part of the customer experience, you will greet customers, help with products, and assist with deliveries while upholding pricing accuracy and signage.