Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Flagstaff (AZ); On-site; USD 28,000 - 35,000; Full time

Job summary

Walgreens Co. is seeking a capable team member in Flagstaff, AZ to open and close the store when management is unavailable, manage cash and refunds, and ensure the floor and stock room are ready for business.

The role emphasizes delivering a distinctive customer experience and assisting customers with products and services. The ideal candidate has at least one year of leadership or retail key holder experience and must be fluent in English.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management.
• Completes product returns, refunds, and cash handling with accuracy.
• Models and delivers a distinctive customer experience.
• Engages customers and assists with products and services to ensure satisfaction.
• Manages register transactions, price verifications, and voids.
• Maintains inventory accuracy and supports displays and pricing.

Skills

Leadership

Customer service

Cash handling

Retail operations

Job description

Walgreens Co. is seeking a capable team member in Flagstaff, AZ to open and close the store when management is unavailable, manage cash and refunds, and ensure the floor and stock room are ready for business.

The role emphasizes delivering a distinctive customer experience and assisting customers with products and services. The ideal candidate has at least one year of leadership or retail key holder experience and must be fluent in English.