Shift Lead: Customer Experience & Store Operations

Walgreens; Epping (NH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in New Hampshire is seeking a team member to open/close the store in the absence of management, handle cash and refunds, and deliver a outstanding customer experience. You will assist with deliveries, pricing, and displays while maintaining inventory accuracy and regulatory compliance.

The role emphasizes leadership, English fluency, and ability to work with store systems; prior pharmacy-related certification or license is preferred. This position remains open until filled.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• PTCB certification or pharmacy license preferred.
• Knowledge of store inventory control is a plus.

Responsibilities

• Open/close the store in the absence of management and start-up systems.
• Process cash handling, refunds, and cash drops; provide change.
• Deliver a distinctive and delightful customer experience.
• Assist with backdoor access for deliveries and vendor coordination.
• Maintain accurate pricing, signage, and daily price changes; ensure regulatory compliance.
• Assist with bookkeeping activities and cash reports as requested.
• Support with displays, planograms, and stock organization.
• Ensure compliance with state laws for regulated products (alcohol/tobacco).
• Assist with general store upkeep and stock rotation.

Skills

Leadership

Customer service

Retail operations

English fluency

Education

PTCB certification

Pharmacy license

Tools

Store systems

Job description

Walgreens in New Hampshire is seeking a team member to open/close the store in the absence of management, handle cash and refunds, and deliver a outstanding customer experience. You will assist with deliveries, pricing, and displays while maintaining inventory accuracy and regulatory compliance.

The role emphasizes leadership, English fluency, and ability to work with store systems; prior pharmacy-related certification or license is preferred. This position remains open until filled.