Shift Lead - Customer Experience & Store Operations

Walgreens; Merrimack (NH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Merrimack, NH is seeking a team member to open and close the store when management is not on duty, handle cash and pricing tasks, and ensure smooth operations for customers. The role emphasizes delivering a friendly, helpful, and efficient customer experience across all departments.

Candidates should have at least one year of lead or key-holder experience and be fluent in English. The position may involve assisting with inventory, displays, and backroom activities to maintain store

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, with systems start-ups and cash handling.
• Handles product returns, refunds, cash drops, and provides change.
• Delivers a distinctive and delightful customer experience.
• Supports vendor deliveries and backdoor access as needed.
• Maintains inventory accuracy and assists with pricing and displays.

Skills

Leadership

Customer service

Store operations

Job description

Walgreens in Merrimack, NH is seeking a team member to open and close the store when management is not on duty, handle cash and pricing tasks, and ensure smooth operations for customers. The role emphasizes delivering a friendly, helpful, and efficient customer experience across all departments.

Candidates should have at least one year of lead or key-holder experience and be fluent in English. The position may involve assisting with inventory, displays, and backroom activities to maintain store