Shift Lead: Store Ops & Customer Experience

Walgreens; Manchester (NH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens is seeking a store associate in New Hampshire to support daily operations and guest services. You will open/close the store when management is absent, handle cash and register tasks, process returns and refunds, and assist customers with product information to ensure a superior shopping experience.

The role emphasizes strong customer service, adherence to policies, and teamwork across departments in a fast-paced retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including start-ups, cash handling, and readying floor/stock room.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Resolves customer questions and delivers a positive customer experience.

Skills

Leadership experience

Customer service

English proficiency

Job description

Walgreens is seeking a store associate in New Hampshire to support daily operations and guest services. You will open/close the store when management is absent, handle cash and register tasks, process returns and refunds, and assist customers with product information to ensure a superior shopping experience.

The role emphasizes strong customer service, adherence to policies, and teamwork across departments in a fast-paced retail environment.