Shift Lead: Store Operations & Customer Experience

Walgreens; Bedford (NH); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bedford, NH is seeking a store leadership role responsible for opening and closing the store in the absence of management, handling cash, and ensuring stock and floor readiness for the business day. You will also support back door access for deliveries and maintain store systems knowledge.

You will engage customers, resolve issues, coach teammates on service excellence, manage inventory, assist with pricing and displays, and uphold policy compliance while delivering a distinctive

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring readiness for the business day.
• Completes product returns, refunds, cash drops, and provides change as requested.
• Models and delivers a distinctive customer experience.
• Engages customers, assists with products and services, and resolves issues to ensure a positive experience.
• Maintains inventory counts, pricing accuracy, displays, and stockroom organization.
• Assists with vendor deliveries, backdoor access, and order processing.

Skills

Customer service

Leadership

Retail operations

Cash handling

Inventory control

English proficiency

Tools

POS system

Job description

Walgreens in Bedford, NH is seeking a store leadership role responsible for opening and closing the store in the absence of management, handling cash, and ensuring stock and floor readiness for the business day. You will also support back door access for deliveries and maintain store systems knowledge.

You will engage customers, resolve issues, coach teammates on service excellence, manage inventory, assist with pricing and displays, and uphold policy compliance while delivering a distinctive