Shift Lead: Customer Experience & Store Operations

Walgreens; Columbia (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Columbia, SC is seeking a team member responsible for opening and closing the store in the absence of management, handling cash, and ensuring shelves and back storage are ready for the business day.

You will deliver a distinctive customer experience, assist with inventory, pricing, merchandising, and support vendor deliveries. The role also involves basic cash handling, returns, refunds, and upholding store standards while ensuring regulatory compliance.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management; handle required cash activities.
• Assist with product returns, refunds, cash drops, and cash handling at registers.
• Models and delivers a distinctive and delightful customer experience.
• Assist with inventory counts, pricing changes, and merchandising to support store readiness.
• Maintain store standards, cleanliness, and compliance with policies.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license (state requirements)

Job description

Walgreens in Columbia, SC is seeking a team member responsible for opening and closing the store in the absence of management, handling cash, and ensuring shelves and back storage are ready for the business day.

You will deliver a distinctive customer experience, assist with inventory, pricing, merchandising, and support vendor deliveries. The role also involves basic cash handling, returns, refunds, and upholding store standards while ensuring regulatory compliance.