Store Lead: Customer Experience & Ops

Walgreens; Greenwood (SC); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Greenwood, SC seeks a team member to support store opening and closing duties, manage cash handling, and ensure a welcoming customer experience. You will greet customers, assist with products, and help resolve questions to enhance shopper satisfaction.

The role involves maintaining store appearance, assisting with inventory, displays, pricing, and collaborating with leadership to ensure smooth daily operations in a busy retail environment.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Acts as liaison between management and team members when store management isn't present.
• Reports disciplinary issues and customer complaints to management.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Greenwood, SC seeks a team member to support store opening and closing duties, manage cash handling, and ensure a welcoming customer experience. You will greet customers, assist with products, and help resolve questions to enhance shopper satisfaction.

The role involves maintaining store appearance, assisting with inventory, displays, pricing, and collaborating with leadership to ensure smooth daily operations in a busy retail environment.