Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Centreville (MD); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a store associate to support daily operations in a Maryland location. You will help customers, stock shelves, and ensure the sales floor and back room are organized for the day ahead.

You will also open and close the store in the absence of management, handle cash and transactions accurately, and contribute to a consistently positive customer experience across all interactions. Prior retail or leadership experience and fluent English are preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of management, handling cash and start-up tasks.
• Completes returns, refunds, cash drops, and provides change to registers.
• Models and delivers a distinctive, delightful customer experience.
• Engages customers by greeting and assisting with products and services.
• Acts as liaison between management and team when management is absent.

Skills

Leadership experience

English fluency

Job description

Walgreens Co. is seeking a store associate to support daily operations in a Maryland location. You will help customers, stock shelves, and ensure the sales floor and back room are organized for the day ahead.

You will also open and close the store in the absence of management, handle cash and transactions accurately, and contribute to a consistently positive customer experience across all interactions. Prior retail or leadership experience and fluent English are preferred.