Shift Lead: Customer Experience & Store Ops

Walgreens Co.; Baltimore (MD); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. in Baltimore, MD is seeking a store associate with leadership responsibilities to open/close the store, manage cash, assist with deliveries, and provide excellent service. You will help maintain inventory, pricing, and displays while guiding team members.

The role requires at least one year of leadership experience, strong English skills, and familiarity with store systems; PTCB certification or pharmacy license is preferred where required.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsabilités

• Opens and closes the store in the absence of management, start-up of systems, cash handling, and ensuring floor/stock room readiness.
• Completes product returns, order voids, refunds, cash drops, and provides change at registers.
• Engages customers and patients to deliver a distinctive customer experience and resolves issues to ensure satisfaction.
• Assists with and coaches team on vendor ordering, pricing tasks, displays, and resets; maintains inventory accuracy.

Connaissances

Fluent English

Inventory control knowledge

Store systems knowledge

Formation

1 year leadership/supervisory/retail key holder experience

PTCB certification or pharmacy license

Description du poste

Walgreens Co. in Baltimore, MD is seeking a store associate with leadership responsibilities to open/close the store, manage cash, assist with deliveries, and provide excellent service. You will help maintain inventory, pricing, and displays while guiding team members.

The role requires at least one year of leadership experience, strong English skills, and familiarity with store systems; PTCB certification or pharmacy license is preferred where required.