Shift Lead: Customer Experience & Store Operations

Walgreens; Bangor (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Bangor, ME is seeking a dedicated team member to support store operations and guest experience in the absence of store management. Responsibilities include opening/closing, cash handling, and ensuring the floor and stock room are ready for the business day, plus back-door access for deliveries.

You will engage customers, resolve questions, assist with inventory, pricing, and basic merchandising, while upholding store policies and safety standards.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes cash drops to the safe and provides change for registers.
• Maintains inventory accuracy and assists with merchandising and pricing as needed.
• Assists with vendor deliveries and back-door operations as required.
• Provides a positive customer experience and resolves questions or issues.

Skills

Leadership experience

English fluency

Education

PTCB certification or pharmacy license

Tools

Store systems knowledge

Job description

Walgreens in Bangor, ME is seeking a dedicated team member to support store operations and guest experience in the absence of store management. Responsibilities include opening/closing, cash handling, and ensuring the floor and stock room are ready for the business day, plus back-door access for deliveries.

You will engage customers, resolve questions, assist with inventory, pricing, and basic merchandising, while upholding store policies and safety standards.