Shift Lead: Customer Experience & Store Operations

Walgreens; Billings (MT); On-site; USD 23,000 - 30,000; Full time

Job summary

Walgreens is seeking a team member in Billings, MT to open and close the store when management is not present, handle cash, assist with deliveries, and ensure shelves and stockrooms are ready for business. You will assist customers, process returns, refunds, and price changes while delivering a friendly, helpful shopping experience.

The role requires leadership experience, strong English communication, and reliable cash handling.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Fluent reading, writing, and speaking English.
• Experience with cash handling and customer service.

Responsibilities

• Open and close the store in the absence of management and perform cash handling.
• Complete product returns, refunds, and cash drops with accurate receipts.
• Provide a distinctive and delightful customer experience to shoppers.
• Assist with inventory counts and price changes to ensure accurate signage.

Skills

Leadership experience

Fluent English

Cash handling

Education

High school diploma or equivalent

Tools

POS systems

Store systems

Job description

Walgreens is seeking a team member in Billings, MT to open and close the store when management is not present, handle cash, assist with deliveries, and ensure shelves and stockrooms are ready for business. You will assist customers, process returns, refunds, and price changes while delivering a friendly, helpful shopping experience.

The role requires leadership experience, strong English communication, and reliable cash handling.