Shift Lead: Customer Experience & Store Operations

Walgreens Co.; Atlanta (GA); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. is seeking a Store Associate who will open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are prepared for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries and everyday operations.

You will engage customers, resolve issues, and uphold Walgreens service standards, while supporting inventory accuracy and pricing tasks across the store.

Qualifications

• Must have at least one year of leadership or supervisory experience.
• Fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including required systems start-ups and cash handling.
• Completes product returns, refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers by greeting and offering assistance with products and services, resolving issues to ensure a positive experience.
• Keeps accurate inventory counts and supports pricing and displays as directed.

Skills

Leadership experience

Retail key holder

Customer service

Fluent English

Education

High school diploma or equivalent

Tools

POS systems

Inventory software

Job description

Walgreens Co. is seeking a Store Associate who will open and close the store when management is unavailable, handle cash, and ensure the floor and stock room are prepared for business. The role emphasizes delivering a distinctive customer experience and assisting with vendor deliveries and everyday operations.

You will engage customers, resolve issues, and uphold Walgreens service standards, while supporting inventory accuracy and pricing tasks across the store.