Shift Lead: Customer Experience & Site Operations

Whistle Express Car Wash; Kansas City (MO); On-site; USD 19,000 - 30,000; Part time

Job summary

Whistle Express Car Wash in Kansas City, MO is seeking a Part-time Shift Lead to ensure smooth daily operations and an exceptional guest experience.

You will greet customers, promote memberships, supervise the team, enforce safety protocols, and maintain wash quality while directing vehicles through the wash. This hands-on role requires quick decision-making and reliable opening/closing to keep the site running smoothly.

Qualifications

• Customer service oriented requirements evident in responsibilities.
• Leadership and supervision capabilities expected for shift.
• Commitment to safety protocols and quality standards.

Responsibilities

• Greet customers and answer questions about services and memberships.
• Promote unlimited wash memberships and other offerings.
• Direct vehicles safely into the wash tunnel and prepare vehicles for washing.
• Lead the team during shifts and delegate tasks to ensure smooth operations.
• Inspect vehicles before and after wash to ensure quality and report issues.

Skills

Customer engagement

Team leadership

Safety compliance

Communication

Job description

Whistle Express Car Wash in Kansas City, MO is seeking a Part-time Shift Lead to ensure smooth daily operations and an exceptional guest experience.

You will greet customers, promote memberships, supervise the team, enforce safety protocols, and maintain wash quality while directing vehicles through the wash. This hands-on role requires quick decision-making and reliable opening/closing to keep the site running smoothly.