Shift Lead: Customer Experience & Operations

Whistle Express Car Wash; Duncan (OK); On-site; USD 30,000 - 40,000; Full time

Job summary

Whistle Express Car Wash in Oklahoma is seeking a Shift Lead to ensure smooth operations during shifts. The role involves engaging with customers, assisting with daily operations, and leading the team in the absence of senior management.

Ideal candidates will have strong customer service abilities and experience in team leadership. Responsibilities include driving customer engagement, overseeing wash operations, and maintaining quality standards.

This position offers a full-time opportunity within a supportive work environment.

Qualifications

• Strong customer service skills are essential for engaging with customers effectively.
• Experience in leading teams and delegating tasks in a fast-paced environment.
• Ability to monitor operations and enforce safety protocols.

Responsibilities

• Greet customers and provide an exceptional service experience.
• Lead the shift and support team operations in the absence of management.
• Inspect vehicles to ensure quality standards are upheld.

Skills

Customer Engagement

Team Leadership

Operational Oversight

Attention to Detail

Job description

Whistle Express Car Wash in Oklahoma is seeking a Shift Lead to ensure smooth operations during shifts. The role involves engaging with customers, assisting with daily operations, and leading the team in the absence of senior management.

Ideal candidates will have strong customer service abilities and experience in team leadership. Responsibilities include driving customer engagement, overseeing wash operations, and maintaining quality standards.

This position offers a full-time opportunity within a supportive work environment.