Shift Lead: Customer Experience & Sales Champion

ModWash; Coraopolis (Allegheny County); On-site; USD 29,000 - 45,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Fun, team-oriented environment

Career advancement opportunities

401K match

Medical, Dental and Vision Insurance

Job summary

ModWash in Coraopolis, PA is seeking a full-time Customer Service Associate to deliver friendly, high-energy service at the pay station and throughout the car wash. You’ll greet customers, present packages and memberships, and guide guests to the right options while helping keep the site clean and safe.

You will work with a team to meet sales goals, participate in opening/closing duties, and provide great experiences pre- and post-wash.

Qualifications

• Passion for serving others.
• Awesome customer service skills; prior sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage teammates in a fast-paced environment.
• Ability to work evenings and weekends.

Responsibilities

• Deliver mind-blowing customer service.
• Sell and present ModWash packages and memberships.
• Guide guests through packages and membership options.
• Engage with customers pre/post wash for 100% satisfaction.
• Collaborate with the team to meet sales goals.
• Handle opening/closing site duties and maintain standards.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Team motivation

Flexible schedule

Job description

ModWash in Coraopolis, PA is seeking a full-time Customer Service Associate to deliver friendly, high-energy service at the pay station and throughout the car wash. You’ll greet customers, present packages and memberships, and guide guests to the right options while helping keep the site clean and safe.

You will work with a team to meet sales goals, participate in opening/closing duties, and provide great experiences pre- and post-wash.