Shift Lead: Customer Experience & Sales Leader

ModWash; Bridgeville (Allegheny County); On-site; USD 36,000 - 58,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

Team-oriented environment

Career advancement

401K match

Medical, Dental and Vision insurance

Job summary

ModWash in Bridgeville, PA is seeking a Key Holder to support daily operations, open/close shifts, and drive membership sales. You’ll greet customers, present our wash packages, guide guests through options, ensure 100% satisfaction, and help keep the site clean and safe.

You’ll need a passion for serving others, strong customer service and communication, and the ability to work evenings and weekends. We offer base pay plus commission, paid training, free employee car washes, a team vibe, and

Qualifications

• Must have a passion for serving others.
• Excellent customer service skills; sales experience a plus.
• Outgoing, energetic personality with excellent communication skills.
• Strong interpersonal skills.
• Motivate and encourage teammates in a fast-paced environment.
• Ability to work a flexible schedule including evenings and weekends.

Responsibilities

• Deliver mind blowing customer service. Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell and present each of the ModWash packages and the benefits of unlimited wash memberships.
• Safely guide and assist guests through the ModWash packages, and membership options.
• Actively engage with customers pre/post wash to ensure 100% satisfaction.
• Collaborate with and encourage the team to meet sales goals.
• Execute opening and closing site responsibilities when scheduled. Be responsible for the site standards of service.
• Effectively maintain the on-site equipment and troubleshoot when needed
• Assist in overseeing the productivity, breaks, and safety of all employees
• Continuously seek ways to improve the business
• Ensure compliance with legal requirements and company policies and procedures
• Ensure facilities are always clean and presentable.

Skills

Customer service

Sales experience

Communication skills

Interpersonal skills

Teamwork

Flexible schedule

Job description

ModWash in Bridgeville, PA is seeking a Key Holder to support daily operations, open/close shifts, and drive membership sales. You’ll greet customers, present our wash packages, guide guests through options, ensure 100% satisfaction, and help keep the site clean and safe.

You’ll need a passion for serving others, strong customer service and communication, and the ability to work evenings and weekends. We offer base pay plus commission, paid training, free employee car washes, a team vibe, and