Shift Lead — Customer Experience & Operations

Walgreens; Paterson (NJ); On-site; USD 25,000 - 29,000; Full time

Job summary

Walgreens in Paterson, NJ is seeking a store associate to open and close the store when management is unavailable, manage cash and POS transactions, and deliver a distinctive customer experience. You will greet customers, assist with products and services, and help maintain inventory, pricing, and back-room organization.

The role emphasizes leadership, English fluency, and compliance with store policies, with opportunities to support pharmacy operations as needed.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Valid PTCB certification or state pharmacy license as required by state.

Responsibilities

• Open and close the store in the absence of management and ensure readiness.
• Handle cash, refunds, and POS transactions accurately.
• Deliver friendly customer service and assist customers with products and services.
• Assist with inventory, pricing, and back-room organization.
• Support pharmacy operations as requested.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens in Paterson, NJ is seeking a store associate to open and close the store when management is unavailable, manage cash and POS transactions, and deliver a distinctive customer experience. You will greet customers, assist with products and services, and help maintain inventory, pricing, and back-room organization.

The role emphasizes leadership, English fluency, and compliance with store policies, with opportunities to support pharmacy operations as needed.