Shift Lead: Customer Experience & Operations

Walgreens; Natchez (MS); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Natchez, MS is seeking a capable team member to help run the store when management is not present. You will handle opening/closing procedures, cash handling, and ensure shelves and back room are ready for the business day while supporting deliveries.

You will greet customers, resolve issues, assist with inventory, pricing, displays, and maintain store systems and equipment. This role emphasizes leadership, reliability, and delivering a distinctive Walgreens customer experience.

Qualifications

• One year of leadership, supervisory, or retail key holder experience.
• Fluent reading, writing, and speaking English.
• Knowledge of store inventory control preferred.
• Obtains and maintains relevant certification or license as required by state.

Responsibilities

• Open and close the store in the absence of management and handle cash.
• Assist with inventory, pricing, and displays; support backroom operations.
• Register sales and manage refunds, voids, and cash drops with accuracy.
• Deliver a distinctive Walgreens customer experience and resolve issues.
• Assist with vendor deliveries and store maintenance as needed.

Skills

Leadership experience

Retail key holder

English proficiency

POS systems

Tools

POS systems

Job description

Walgreens in Natchez, MS is seeking a capable team member to help run the store when management is not present. You will handle opening/closing procedures, cash handling, and ensure shelves and back room are ready for the business day while supporting deliveries.

You will greet customers, resolve issues, assist with inventory, pricing, displays, and maintain store systems and equipment. This role emphasizes leadership, reliability, and delivering a distinctive Walgreens customer experience.