Shift Lead: Store Operations & Customer Experience

Walgreens; McComb (MS); On-site; USD 23,000 - 57,308,000; Full time

Job summary

Walgreens in McComb, MS is seeking team members to support store operations when management is unavailable. You will handle opening/closing duties, cash handling,Returns, refunds, and price verifications while ensuring a welcoming customer experience.

Responsibilities include assisting customers, supporting inventory processes, and maintaining a clean, organized store environment. Prior leadership and pharmacy credentialing may be required for advancement and compliance.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Responsibilities

• Opens and closes the store in the absence of store management, including systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change to cash registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.

Skills

Leadership experience

Fluent English

Customer service

Education

PTCB certification or pharmacy license

Tools

Cash register operation

Inventory system

Job description

Walgreens in McComb, MS is seeking team members to support store operations when management is unavailable. You will handle opening/closing duties, cash handling,Returns, refunds, and price verifications while ensuring a welcoming customer experience.

Responsibilities include assisting customers, supporting inventory processes, and maintaining a clean, organized store environment. Prior leadership and pharmacy credentialing may be required for advancement and compliance.