Shift Lead: Customer Experience & Operations

Walgreens; Garland (TX); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Garland, TX is seeking a part-time team member to open and close the store when management is unavailable, handle cash, and ensure floors and stock rooms are ready for the business day.

You will engage customers, process returns, refunds, and price changes, assist with inventory and displays, and support the pharmacy out window as needed. This role emphasizes excellent customer service and teamwork.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Open and close the store in the absence of management, including systems start-ups and cash handling.
• Complete returns, order voids, refunds, cash drops, and provide change.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients, greet them, and assist with products and services.
• Coordinate with team on inventory, pricing, and displays; ensure pricing signage is accurate.

Skills

Customer service

Leadership

Cash handling

Teamwork

English fluency

Tools

Cash registers

Store systems

Inventory software

Job description

Walgreens in Garland, TX is seeking a part-time team member to open and close the store when management is unavailable, handle cash, and ensure floors and stock rooms are ready for the business day.

You will engage customers, process returns, refunds, and price changes, assist with inventory and displays, and support the pharmacy out window as needed. This role emphasizes excellent customer service and teamwork.