Shift Lead: Customer Experience & Store Operations

Walgreens; Brownsville (TX); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Brownsville, TX is seeking a responsible team member to open and close the store when management is unavailable, handle cash and register duties, and ensure the floor and stock room are ready for the day. You will engage customers, resolve issues, and contribute to a consistently delightful shopping experience.

Responsibilities include processing returns, refunds, price changes, inventory accuracy, and assisting with displays and maintenance.

Qualifications

• Minimum 1 year of leadership or supervisory experience in retail.
• Fluent in reading, writing, and speaking English.
• Willingness to work in a fast-paced retail environment.

Responsibilities

• Opens and closes the store in the absence of management, including cash handling and ensuring the floor and stock room are ready.
• Completes product returns, refunds, cash drops, and provides change at registers.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, resolves issues, and answers questions to ensure a positive experience.
• Maintains store readiness, pricing accuracy, inventory and housekeeping as directed.

Skills

Leadership experience

English fluency

Customer service

Job description

Walgreens in Brownsville, TX is seeking a responsible team member to open and close the store when management is unavailable, handle cash and register duties, and ensure the floor and stock room are ready for the day. You will engage customers, resolve issues, and contribute to a consistently delightful shopping experience.

Responsibilities include processing returns, refunds, price changes, inventory accuracy, and assisting with displays and maintenance.