Shift Lead: Customer Experience & Operations

Walgreens; Brooklyn Park (MN); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens in Brooklyn Park, MN is seeking a store associate capable of stepping in for store management. You will open and close the store, handle cash, and ensure floor and stock room readiness for the business day.

You will interact with customers, process returns, refunds, and cash drops, and maintain accurate inventory and pricing with clear signage. A strong commitment to friendly, helpful service is essential.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.
• An Equal Opportunity Employer, including disability/veterans.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups, required cash handling, and ensuring the floor and stock room are ready for the business day.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested to cash registers.
• Models and delivers a distinctive and delightful customer experience.

Skills

Leadership

Customer service

Cash handling

Communication

English fluency

Education

High school diploma

Tools

POS system

Inventory software

Store systems

Job description

Walgreens in Brooklyn Park, MN is seeking a store associate capable of stepping in for store management. You will open and close the store, handle cash, and ensure floor and stock room readiness for the business day.

You will interact with customers, process returns, refunds, and cash drops, and maintain accurate inventory and pricing with clear signage. A strong commitment to friendly, helpful service is essential.