Shift Lead: Customer Experience & Store Operations

Walgreens; Grand Rapids (MN); On-site; USD 23,000 - 28,000; Part time

Job summary

Walgreens in Grand Rapids, MN is seeking a store associate capable of opening and closing the store in management's absence while ensuring floor readiness and proper cash handling.

The role emphasizes delivering a distinctive customer experience, assisting customers, processing returns, and supporting inventory and merchandising tasks. Strong English communication and reliability are essential for this position.

Qualifications

• One year of leadership, supervisory, or key-holder experience.
• Fluent in reading, writing and speaking English.
• Knowledge of store inventory control preferred.

Responsibilities

• Open and close store in the absence of management, manage cash and floor readiness.
• Handle returns, refunds, cash drops, and register price verifications.
• Provide customer service and resolve issues to deliver a positive experience.
• Assist with vendor deliveries and stockroom organization.
• Maintain accurate pricing, signage, and basic merchandising.
• Support pharmacy window and regulatory compliance as needed.

Skills

Leadership experience

English fluency

Tools

Cash registers

Store systems

Job description

Walgreens in Grand Rapids, MN is seeking a store associate capable of opening and closing the store in management's absence while ensuring floor readiness and proper cash handling.

The role emphasizes delivering a distinctive customer experience, assisting customers, processing returns, and supporting inventory and merchandising tasks. Strong English communication and reliability are essential for this position.