Shift Lead: Customer Experience & Store Operations

Walgreens; Eden Prairie (MN); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Eden Prairie, MN is seeking a Store Associate to open and close the store in the absence of management, handle cash, assist with deliveries, and keep shelves and displays ready for business. You will greet customers, resolve issues, and model Walgreens service standards to deliver a distinctive shopping experience.

The role emphasizes accurate pricing, inventory control, and collaboration with management on orders and returns.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management, including all required systems start-ups and cash handling.
• Completes product returns, order voids, customer refunds, cash drops to the safe, and provides change as requested.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers and patients by greeting them and offering assistance with products and services.
• Maintains accurate inventory counts and assists with pricing and displays.
• Assists with store maintenance, backroom operations, and vendor deliveries as needed.
• Works with management to review orders, returns, and reverse logistics.

Skills

Retail leadership experience

Customer service

English proficiency

Job description

Walgreens in Eden Prairie, MN is seeking a Store Associate to open and close the store in the absence of management, handle cash, assist with deliveries, and keep shelves and displays ready for business. You will greet customers, resolve issues, and model Walgreens service standards to deliver a distinctive shopping experience.

The role emphasizes accurate pricing, inventory control, and collaboration with management on orders and returns.