Shift Lead: Customer Experience & Operations

Walgreens Co.; Austin (TX); Presencial; USD 25.000 - 32.000; Jornada completa

Descripción de la vacante

Walgreens Co. is seeking team members to open and close the store when management is absent, manage cash and transactions, and deliver a memorable customer experience.

The role includes assisting customers, processing returns, and supporting inventory and displays to maintain store standards. Successful candidates will have leadership experience, fluency in English, and preferred certifications such as PTCB or pharmacy licensure.

Formación

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Arrest/conviction history will be considered.

Responsabilidades

• Open and close the store in the absence of store management and ensure readiness for the day.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers and patients by greeting them and offering assistance with products and services; resolve issues for a positive experience.
• Serve as a liaison between management and team by communicating tasks when management is not present.

Conocimientos

Leadership experience

English proficiency

Inventory control knowledge

Herramientas

PTCB certification

Pharmacy license

Descripción del empleo

Walgreens Co. is seeking team members to open and close the store when management is absent, manage cash and transactions, and deliver a memorable customer experience.

The role includes assisting customers, processing returns, and supporting inventory and displays to maintain store standards. Successful candidates will have leadership experience, fluency in English, and preferred certifications such as PTCB or pharmacy licensure.