Shift Lead - Customer Experience & Membership Sales

Paycom; Clementon (NJ); On-site; USD 21,000 - 30,000; Full time

Benefits offered by this job

Base pay + commission

Paid training

Free employee car washes

401K match

Medical, Dental, Vision

Career advancement

Team environment

Job summary

ModWash is seeking a Key Holder to manage daily operations at a location, including opening and closing tasks and driving membership sales. You will deliver exceptional customer service, greet guests, promote package options, and ensure guest satisfaction throughout the experience.

You will work with the team to meet sales goals, oversee site standards, and keep equipment and facility clean and safe. The role requires flexible availability including evenings and weekends, and emphasizes a

Qualifications

• Excellent customer service and sales skills.
• Outgoing, energetic personality with excellent communication.

Responsibilities

• Deliver mind blowing customer service.
• Greet all customers with a smile, a wave and a friendly attitude.
• Actively sell ModWash packages and membership options.
• Guide guests through packages and membership selections.
• Engage with customers post-wash to ensure satisfaction.
• Assist in opening/closing site responsibilities.
• Maintain on-site equipment and troubleshoot when needed.
• Oversee productivity, breaks, and safety of employees.
• Ensure facilities are clean and presentable.

Skills

Customer service

Sales experience

Communication

Interpersonal skills

Team motivation

Flexible schedule

Outdoor work

Job description

ModWash is seeking a Key Holder to manage daily operations at a location, including opening and closing tasks and driving membership sales. You will deliver exceptional customer service, greet guests, promote package options, and ensure guest satisfaction throughout the experience.

You will work with the team to meet sales goals, oversee site standards, and keep equipment and facility clean and safe. The role requires flexible availability including evenings and weekends, and emphasizes a