Shift Lead & Customer Experience Champion

KPH HEALTHCARE SERVICES, INC; Town of Peru (NY); Vor Ort; USD 42.000 - 65.000; Vollzeit

Zusammenfassung

KPH Healthcare Services, Inc. is seeking a supervisory professional to lead operations in the absence of store management on a shift basis. You will oversee opening/closing procedures, direct crew activities, and represent management in customer service resolutions.

Responsibilities include completing mandatory regulatory training and performing other duties as assigned to ensure a smooth customer experience and store performance.

Aufgaben

• Fulfill all duties listed for a Customer Experience Advocate
• Carry out opening and closing procedures in the absence of store management
• Supervise store’s crew by directing activities in the absence of store management
• Represent management in resolving customer service issues
• Complete all mandatory and regulatory training programs
• Perform other duties as assigned

Jobbeschreibung

KPH Healthcare Services, Inc. is seeking a supervisory professional to lead operations in the absence of store management on a shift basis. You will oversee opening/closing procedures, direct crew activities, and represent management in customer service resolutions.

Responsibilities include completing mandatory regulatory training and performing other duties as assigned to ensure a smooth customer experience and store performance.