Shift Lead & Customer Experience Champion

KPH HEALTHCARE SERVICES, INC; Lyndon (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

KPH Healthcare Services, Inc. in Lyndon, Vermont is seeking a Supervisor to provide leadership in the absence of store management on a shift-by-shift basis.

The role involves performing opening and closing procedures, supervising team members, representing management in customer service matters, ensuring completion of mandatory regulatory training, and performing additional duties as assigned. This position supports smooth daily operations, facilitates effective communication across staff, and

Responsibilities

• Ability to fulfill all duties listed for a Customer Experience Advocate
• May carry out all opening and closing procedures in the absences of store management
• May supervise store's crew through assigning, directing and following up of activities, in the absence of store management
• May represent management in resolving customer service issues
• Responsible for completing all mandatory and regulatory training programs
• Perform other duties as assigned

Job description

KPH Healthcare Services, Inc. in Lyndon, Vermont is seeking a Supervisor to provide leadership in the absence of store management on a shift-by-shift basis.

The role involves performing opening and closing procedures, supervising team members, representing management in customer service matters, ensuring completion of mandatory regulatory training, and performing additional duties as assigned. This position supports smooth daily operations, facilitates effective communication across staff, and