Shift Lead & Customer Experience Champion

Walgreens Co.; Lakewood (OH); In loco; USD 25.000 - 32.000; Tempo pieno

Descrizione del lavoro

Walgreens Co. in Lakewood, OH seeks a capable associate to open/close the store, handle cash, and prep the floor and stock room for daily business. You may also open the back door for deliveries and ensure procedures are followed.

You will engage customers, process returns, refunds, and cash drops, while supporting inventory accuracy, displays, pricing, and general upkeep to deliver a positive Walgreens experience.

Competenze

• One year of leadership, supervisory, or retail key holder experience.
• Must be fluent in reading, writing, and speaking English.
• Prefer knowledge of store inventory control.
• Obtains and maintains valid PTCB certification or pharmacy license as required by state.

Mansioni

• Opens and closes the store in the absence of management, starts up required systems, handles cash, and prepares floor and stock room for the business day.
• Completes product returns, order voids, customer refunds, and cash drops to the safe; provides change at registers.
• Engages customers and patients, greets and assists with products and services, resolves issues to ensure a positive experience.
• Models and shares customer service best practices with team members to deliver a distinctive Walgreens experience.
• Maintains store keys and assists with vendor deliveries; registers sales, reviews price verifications, and handles price changes.
• Maintains inventory accuracy across basic departments and stockroom; supports displays, resets, and promotions.
• Assists with housekeeping, pricing accuracy, and compliance with local regulations; supports pharmacy window as needed.

Conoscenze

Leadership or supervisory

Retail key holder

Customer service

English fluency

Descrizione del lavoro

Walgreens Co. in Lakewood, OH seeks a capable associate to open/close the store, handle cash, and prep the floor and stock room for daily business. You may also open the back door for deliveries and ensure procedures are followed.

You will engage customers, process returns, refunds, and cash drops, while supporting inventory accuracy, displays, pricing, and general upkeep to deliver a positive Walgreens experience.