Shift Lead & Customer Experience Champion

Walgreens; Concord (NH); On-site; USD 23,000 - 32,000; Full time

Job summary

Walgreens is seeking a dedicated associate to support daily operations in Concord, NH. You will greet customers, assist with product needs, and help open/close the store in the absence of management, including cash handling and system start-ups.

You will also handle returns, refunds, pricing tasks, and coordinate with team members to maintain accurate inventory and displays. A strong commitment to service and reliability is essential.

Qualifications

• One year of prior leadership or retail key holder experience.
• Fluent in reading, writing, and speaking English.
• Experience with cash handling and POS systems is a plus.

Responsibilities

• Open and close store in the absence of management, perform required systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, and cash drops to the safe.
• Models and delivers a distinctive and delightful customer experience.
• Engage customers by greeting and offering assistance with products and services.
• Maintain accurate inventory counts and store signage, pricing, and displays.

Skills

Leadership experience

Customer service

Cash handling

English proficiency

Store operations knowledge

Education

PTCB certification or pharmacy license (state)

Tools

POS system

Inventory management software

Job description

Walgreens is seeking a dedicated associate to support daily operations in Concord, NH. You will greet customers, assist with product needs, and help open/close the store in the absence of management, including cash handling and system start-ups.

You will also handle returns, refunds, pricing tasks, and coordinate with team members to maintain accurate inventory and displays. A strong commitment to service and reliability is essential.