Guest Experience & Sales Associate

Walgreens; Concord (MA); On-site; USD 23,000 - 28,000; Full time

Job summary

Walgreens in Concord, MA seeks a Customer Experience/Operations associate to deliver a distinctive customer journey at checkout, assist customers with purchases, and keep shelves clean and attractively merchandised. You will handle cash, manage returns and exchanges, and support photo services and web order pickups.

The role emphasizes friendly, efficient service, compliance with policies, and teamwork across stock, sales, and front-end operations. Flexible scheduling is required.

Qualifications

• Must be fluent in reading, writing, and speaking English.
• Willingness to work flexible schedule, including evenings and weekend hours.
• Prefer six months of experience in a retail environment.

Responsibilities

• Register sales and provide courteous checkout service.
• Recommends items and upsell to customers.
• Maintain clean, well-merchandised shelves and displays.
• Assist with web pick-up orders and photo services.
• Ensure store policies and procedures are followed.

Skills

Customer service

Cash handling

Merchandising

POS systems

Communication

Tools

POS system

Photo printing kiosk

Inventory tracking

Job description

Walgreens in Concord, MA seeks a Customer Experience/Operations associate to deliver a distinctive customer journey at checkout, assist customers with purchases, and keep shelves clean and attractively merchandised. You will handle cash, manage returns and exchanges, and support photo services and web order pickups.

The role emphasizes friendly, efficient service, compliance with policies, and teamwork across stock, sales, and front-end operations. Flexible scheduling is required.