Shift Lead & Customer Experience Champion

Walgreens Co.; Antioch (TN); Sur place; USD 24 000 - 31 000; Plein temps

Résumé du poste

Walgreens Co. is seeking a customer-focused team member to open and close the store when management is unavailable, handle cash and checkout duties, and ensure a delightful shopping experience for customers.

The role includes engaging customers, resolving issues, and supporting store operations such as inventory and displays. The position emphasizes leadership, strong English communication, and adherence to company policies.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsabilités

• Open and close the store in the absence of store management, including necessary systems start-ups and cash handling.
• Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
• Model and deliver a distinctive and delightful customer experience.
• Engage customers by greeting and assisting with products and services; resolve issues to ensure a positive experience.
• Liaise between management and team when store management is not present and communicate assigned tasks.

Connaissances

Customer Service

Leadership

Cash Handling

Formation

PTCB certification or pharmacy license

Description du poste

Walgreens Co. is seeking a customer-focused team member to open and close the store when management is unavailable, handle cash and checkout duties, and ensure a delightful shopping experience for customers.

The role includes engaging customers, resolving issues, and supporting store operations such as inventory and displays. The position emphasizes leadership, strong English communication, and adherence to company policies.