Store Lead & Customer Experience Champion

Walgreens Co.; Manalapan Township (NJ); On-site; USD 25,000 - 32,000; Full time

Job summary

Walgreens Co. is seeking a store team member who will open and close the store in the absence of management, handle cash, and ensure daily readiness of floor and stock room. You will engage customers, assist with products and services, and help maintain accurate inventory and displays.

The role emphasizes delivering a distinctive customer experience, helping with vendor deliveries, pricing updates, and basic bookkeeping as needed. 1+ year of retail leadership is preferred.

Qualifications

• One year of prior leadership, supervisory, or retail key holder work experience.
• Must be fluent in reading, writing, and speaking English.

Responsibilities

• Opens and closes the store in the absence of store management and handles cash and opening duties.
• Completes product returns, order voids, customer refunds, cash drops, and provides change.
• Models and delivers a distinctive and delightful customer experience.
• Engages customers, greets and assists with products and services, and resolves issues for a positive experience.
• Coaches team members on customer service best practices to deliver Walgreens service traits.
• Holds store keys and assists with vendor deliveries, pricing tasks, and inventory accuracy.
• Assists with displays, resets, and stock rotation to support in-store promotions.
• Maintains accurate on-hand inventory and stockroom organization.
• Ensures compliance with store policies and local regulations, including regulated products.

Skills

Leadership

English fluency

Tools

Store systems

Job description

Walgreens Co. is seeking a store team member who will open and close the store in the absence of management, handle cash, and ensure daily readiness of floor and stock room. You will engage customers, assist with products and services, and help maintain accurate inventory and displays.

The role emphasizes delivering a distinctive customer experience, helping with vendor deliveries, pricing updates, and basic bookkeeping as needed. 1+ year of retail leadership is preferred.