Shift Lead - Customer Experience and Store Ops

Walgreens Co.; Reno (NV); On-site; USD 24,000 - 31,000; Full time

Job summary

Walgreens Co. in Reno, NV seeks a capable Retail Associate to open/close the store when management is not present, handle cash and assist with daily operations. The role emphasizes delivering a distinctive customer experience and supporting inventory, pricing, and displays.

Applicants should have at least one year of leadership experience, be fluent in English, and support compliance with store policies and local regulations. This is a full-time position with opportunities for growth.

Qualifications

• One year of leadership or supervisory experience is required.
• Fluent in reading, writing and speaking English.
• Knowledge of store operations and customer service best practices is preferred.

Responsibilities

• Open and close the store in absence of management and handle cash duties.
• Engage customers, resolve issues and ensure a delightful experience.
• Assist with inventory, pricing, displays, and store maintenance.
• Register sales, handle refunds, voids, and cash drops to safe.
• Support pharmacy out window and ensure compliance with regulations.

Skills

Leadership experience

English proficiency

Education

PTCB certification or pharmacy license

Job description

Walgreens Co. in Reno, NV seeks a capable Retail Associate to open/close the store when management is not present, handle cash and assist with daily operations. The role emphasizes delivering a distinctive customer experience and supporting inventory, pricing, and displays.

Applicants should have at least one year of leadership experience, be fluent in English, and support compliance with store policies and local regulations. This is a full-time position with opportunities for growth.