Shift Lead: Customer-Driven Operations Leader

Taco Bell; Frisco (TX); On-site; USD 16,531,000 - 22,042,000; Full time

Job summary

Taco Bell franchisee in Frisco, TX is seeking a Shift Lead to support the RGM by running shifts with minimal supervision and guiding team members.

You will ensure customer satisfaction, uphold food safety, manage inventory and labor, and mentor teammates while maintaining a positive, energetic work environment.

Responsibilities include ensuring order accuracy, addressing customer concerns promptly, and training fellow Team Members to uphold standards and service excellence.

Qualifications

• Must be at least 18 years old.
• Must pass background check criteria and drug test.
• Able to stand for long periods and lift up to 50 lbs.

Responsibilities

• Ensure food safety, quality and accuracy of orders.
• Resolve customer complaints quickly while maintaining positive customer relations.
• Greets customers with a smile and is polite and pleasant.
• Cooperate with peers as part of a team and help others when needed.
• Provide regular feedback and training to Team Members.

Job description

Taco Bell franchisee in Frisco, TX is seeking a Shift Lead to support the RGM by running shifts with minimal supervision and guiding team members.

You will ensure customer satisfaction, uphold food safety, manage inventory and labor, and mentor teammates while maintaining a positive, energetic work environment.

Responsibilities include ensuring order accuracy, addressing customer concerns promptly, and training fellow Team Members to uphold standards and service excellence.